Partner Usage Agreement

Welcome to DubClub! We are truly honored that you trust us to power your sports content business. It is our mission to help you and your Subscribers win more together using DubClub: the hub for Simplified Sports Handicapping.

This Partner Usage Agreement ("Agreement") is a binding contract between you (the professional sports analyst, or "Partner") and DubClub Inc. ("we", "us", "our"). It contains the rules and restrictions that govern your use of our Platform to distribute your plays and any other messaging or content deemed acceptable by us, via your DubClub Products. If you use DubClub for this purpose, you are a Partner, and you must create a Partner account and review and accept this Agreement, in addition to our Terms of Service.

This Agreement is part of and incorporated into our Terms of Service. Capitalized terms that are used but not defined in this Agreement are as defined in our Terms of Service. In the event of conflict between this Agreement and any other terms and conditions you have agreed to with DubClub, this Agreement will prevail with respect to its subject matter.

If you have any questions or concerns regarding this Agreement or our Platform, please contact us at [email protected].

  1. If you are an individual accessing or using the Service on behalf of an entity, then you are agreeing to this Agreement on behalf of yourself and such entity, and you represent and warrant that you have full power and authority to enter into this Agreement and bind that entity. References to "you" and "your" in this Agreement will refer to both the individual using the Service and to any such entity.
  2. By signing up for a Partner account, you recognize the restrictions we put in place to uphold a reputable community across the Platform. Specifically, Partners are not permitted to create a DubClub account and start using the Platform until they receive a minimum of 3 positive references from other Partners.

You own all proprietary rights in your Content, including, but not limited to, patents, trademarks, service marks, trade secrets, copyrights, and other intellectual property rights. You grant us permission to use or disclose your Content (including any personal information therein) as necessary or appropriate to provide the Service and operate the Platform. This license allows us to promote your Content and Products and help you grow using DubClub.

You agree that this limited license includes a worldwide, nonexclusive, sublicensable, royalty-free, fully paid-up, transferable right (a) to market your Content and Products and to permit others to use, access, and download your Content and Products through the Platform, and (b) to use your tradename(s), trademark(s), and logo(s) in connection with the distribution and marketing of your Content and Products.

You may provide access to your DubClub Products for free or charge a fee, and may elect to provide various promotional offers, such as free trial periods. You set and change the Partner Fees for your Products at your discretion through your Partner account, but no price changes will apply retroactively. You will also set the subscription period length for your Products, ranging from as short as one (1) day to as long as one (1) year (the "Subscription Period"). Subscription Periods auto-renew unless and until canceled by a Subscriber. You may change your Subscription Period through the Platform at any time (which takes effect on the first day of the following Subscription Period).

When charging subscription Partner Fees for your DubClub Products, you agree to the following:

  • No Circumvention: You agree to process payments from Subscribers only in the manner prescribed by us. This includes using the third-party payment processing platform ("Payment Processor") we choose, and following any other rules we specify. If you receive offers or solicitation to circumvent your payment obligations by accepting payment via alternative methods including PayPal or a separate web page, you agree to notify us immediately with an email to [email protected].
  • Non-Disparagement: During the term of this Agreement and for twelve (12) months following its termination, you agree not to make any public statement, whether written or oral, that disparages or is intended to damage the reputation of DubClub, its officers, employees, or the Platform. For clarity, this provision does not restrict (a) truthful statements made in connection with a legal proceeding or government investigation, (b) truthful statements made in response to a subpoena or other compulsory legal process, or (c) good-faith complaints or feedback submitted directly to DubClub through the Platform or via [email protected]. A breach of this provision may be treated as a violation under the Mission and Conduct Policy described below.
  • Revenue Share and Remittance: You appoint DubClub as your agent to collect all Partner Fees from Subscribers. In consideration for the Services, DubClub shall retain a fee of 20% of gross Partner Fees collected ("Revenue Share"). This Revenue Share is inclusive of all payment processing fees. The remaining eighty percent (80%) of gross Partner Fees shall be remitted to you. Partners with accounts established before May 1, 2025, are subject to their previously agreed-upon pricing terms unless modified by a separate written agreement. The Revenue Share described in this section applies to non-DBX (defined below) subscription purchases only. Transactions in which Subscribers access Partner Content by spending DubBucks are governed exclusively by the DubBucks provisions of this Agreement (see DubBucks Virtual Currency section) and are not subject to the Revenue Share.
  • Revenue Share Payment: During the term of this Agreement, the Payment Processor will pay the Revenue Share owed to us and retain any applicable fees on a rolling basis as subscription payments from Subscribers are processed. You agree that the Revenue Share may be deducted and retained by the Payment Processor on our behalf and paid to us, and further agree that all Revenue Share payments are absolutely non-refundable in all circumstances.
  • Taxes: You agree that you bear and are responsible for any and all applicable federal, state, local, and foreign taxes, duties, tariffs, levies, withholdings, and similar assessments (including without limitation, sales, use, and value added taxes) related to income you earn via DubClub.
  • DubClub Service Fee.
    • You acknowledge and agree that DubClub may, in its sole discretion, charge Subscribers a service fee ("Service Fee") on transactions for your Products. The Service Fee is a percentage of the transaction amount, is charged directly to the Subscriber, and is separate from the Partner Fee you set for your Products.
    • The Service Fee is retained entirely by DubClub. The application and percentage of the Service Fee may vary. DubClub will notify you of the Service Fee structure applicable to your Products.
    • For the avoidance of doubt, the Service Fee is not considered part of the Partner Fee and is expressly excluded from the calculation of the Revenue Share.
    • DubClub may offer you the option to opt out of having a Service Fee applied to your Products. If you choose to opt out, you may lose access to certain Platform features or be subject to different terms, as communicated to you by DubClub. DubClub reserves the right to modify the terms of this opt-out program at any time.
  • Right to Offset: To the extent not prohibited by applicable law, we have the right to reduce (and direct the Payment Processor to reduce) any payment of profits to you by any amounts you owe to us as a result of your breach of this Agreement or our Terms of Service, or under Section 20 of our Terms of Service.
  • Information Upon Request: You will provide us with all requested data or information about you and your Products. This includes all payment and tax identification information, and you will ensure this information is accurate and up-to-date at all times.
  • Legal Compliance: As between us and you, you are solely responsible for complying with all applicable laws and regulations in interactions with your Subscribers, administering your subscriptions, and creating and distributing your Content and your Products, including, for example, rules regarding promotions and free trial periods and honoring Subscriber opt-out preferences.
  • DubClub Promotions: You acknowledge and agree that DubClub may, in its discretion, offer Subscribers promotions from time to time that relate to your DubClub Products and other products on the Platform (each, a "DubClub Promotion"). Any such DubClub Promotion will be subject to the terms and conditions associated with such DubClub Promotion, including eligibility requirements and use limitations ("Promotional T&Cs"). Any DubClub Promotion will apply only to an eligible Subscriber's first purchase of a new or upgraded DubClub Product, and not to any renewal of the same DubClub Product or any downgrade. If an eligible Subscriber properly applies a DubClub Promotion to one or more of your DubClub Products in accordance with the applicable Promotional T&Cs, you agree (a) that your profits for the applicable DubClub Product(s) will be net the promotional discount applied in connection with such DubClub Promotion and (b) to honor such Subscriber's purchase of such DubClub Product(s) for so long as such Subscriber is properly subscribed to and paying for such DubClub Product. If you wish to opt out of DubClub Promotions, you may do so within your DubClub account. Any opt out will apply on a going-forward basis only. You acknowledge that, while all DubClub Promotions will be run with the intent of maximizing profits for Partners, you individually may not benefit from a particular DubClub Promotion, and DubClub will not be liable to you in any manner in the event that occurs. Your sole recourse in such event would be to opt out of future DubClub Promotions, should you elect to do so. Promotional DBX issued by DubClub are distinct from DubClub Promotions described in this section. Promotional DubBucks ("DBX") (see DubBucks Virtual Currency section below) generate no Partner payout and are not subject to the opt-out right described in this section.
  • DubClub Referral Program: You acknowledge and agree that DubClub may, in its discretion, offer Subscribers the ability to "refer a friend" to the Platform and your DubClub Products (the "Referral Program"). The Referral Program will be subject to the terms and conditions here ("Referral Program T&Cs"). If an eligible Subscriber properly refers a new Subscriber to your DubClub Products in accordance with the Referral Program T&Cs, you agree (a) that your profits for the applicable DubClub Product(s) will be net the discounts and rewards applied in connection with the Referral Program (as described in the Referral Program T&Cs) and (b) to honor such new Subscriber's purchase of such DubClub Product(s). If you wish to opt out of the Referral Program, you may do so within your DubClub account. Any opt out will apply on a going-forward basis only. If you do not publish your Content through the Platform, your Subscribers will not have the ability to participate in the Referral Program.

This section governs DBX virtual currency transactions on the DubClub platform. Capitalized terms used but not defined in this section have the meanings assigned to them elsewhere in this Agreement or, as applicable, in the DubClub Terms of Service (including the DubBucks Virtual Currency section of the TOS). In the event of any conflict between this section and other provisions of this Agreement with respect to DBX transactions, this section controls.

  1. Definitions

    The following terms have the meanings set forth below when used in this section.

    • (a) DBX Payout Rate: The per-DBX dollar amount payable to you for each Eligible DBX spent on your Content. The initial DBX Payout Rate is $0.05 (five cents) per Eligible DBX, subject to modification by DubClub as described below.
    • (b) Eligible DBX: Purchased DBX that a Subscriber spends to unlock your Content on the Platform. Eligible DBX excludes all Promotional DBX, gifted DBX, and any DBX designated by DubClub as non-payable.
    • (c) DBX Payout: The dollar amount payable to you for a given Content unlock, calculated as the number of Eligible DBX spent by the Subscriber multiplied by the applicable DBX Payout Rate.
    • (d) Payout Hold Period: Thirty-five (35) days from the date a DBX Payout is earned, subject to revision if necessary as part of ongoing business operations.

    The following terms are defined in the DubBucks Virtual Currency section of the DubClub Terms of Service and are incorporated by reference: "DubBucks" (or "DBX"), "Purchased DBX," "Promotional DBX," "Access Period," and "Content." In the event of any conflict between the TOS definitions and this section, this section controls with respect to Partner payout obligations.

  2. DBX Payout Formula
    • (a) Payout Calculation: For each Access Period unlock, you earn the DBX Payout Rate multiplied by the number of Eligible DBX the Subscriber spends to unlock your Content. Your DBX Payout for any single unlock transaction equals the Eligible DBX spent, multiplied by $0.05 (or such other DBX Payout Rate then in effect), rounded to the nearest cent.
    • (b) Illustrative Example: If your Content is priced at 250 DBX and a Subscriber spends 250 Eligible DBX to unlock it, your DBX Payout for that transaction is 250 x $0.05 = $12.50.
    • (c) Rate Modification: We reserve the right to modify the DBX Payout Rate at any time by updating this policy in writing with reasonable lead time. Any modified rate will apply only to DBX spends occurring after the effective date of the change.
    • (d) Per-Partner Rates: We may, in our sole discretion, establish different DBX Payout Rates for individual Partners. If we set a DBX Payout Rate specific to you, we will provide you with written notice of that rate and its effective date. Your individualized rate will govern in place of the general DBX Payout Rate for all Eligible DBX spends on your Content occurring on or after the stated effective date.
  3. Relationship to Existing Revenue Share
    • (a) Exclusive Application to DBX Transactions: The DBX Payout formula governs all transactions in which a Subscriber accesses your Content by spending DubBucks. The Revenue Share does not apply to any DBX-based Content access transaction.
    • (b) Continued Application of Revenue Share: The Revenue Share provisions of this Agreement continue to apply in full to all other non-DBX transactions through which Subscribers pay Partner Fees in U.S. dollars or other currency.
    • (c) DubClub Service Fee: For the avoidance of doubt, the DubClub Service Fee charged directly to Subscribers on subscription purchases does not apply to DBX transactions. No separate service fee is assessed on DBX-based Content unlocks.
    • (d) Independent Coexistence: The two compensation models (Revenue Share for subscription-based purchases and DBX Payout Rate for DBX-based unlocks) operate independently. Neither model modifies, offsets, or otherwise affects calculations under the other.
  4. When Payout Is Earned; Hold Period
    • (a) Payout Earned at Unlock: A DBX Payout is earned at the moment a Subscriber spends Eligible DBX to unlock your Content. The number of Eligible DBX spent and the DBX Payout Rate in effect at the time of unlock will control the calculation.
    • (b) Payout Hold Period: We will hold all earned DBX Payouts for the Payout Hold Period (thirty-five (35) days from the date the DBX Payout is earned) before disbursement. During the Payout Hold Period, earned payouts may be adjusted, reduced, or reversed as described in the Refunds, Chargebacks, and Error Adjustments section below.
    • (c) Disbursement After Hold Period: After the Payout Hold Period has expired without adjustment, we will remit the DBX Payout to you through the payment method you have on file with DubClub, subject to any applicable minimum payout thresholds. Disbursement timing will follow the same remittance schedule that applies to your other DubClub payments.
    • (d) No Interest: DBX Payouts held during the Payout Hold Period do not accrue interest. You have no right to accelerate disbursement or demand early release of held amounts.
  5. Refunds, Chargebacks, And Error Adjustments
    • (a) Refunds During the Payout Hold Period: If Apple or Google grants a refund on a Subscriber's DubBucks purchase during the Payout Hold Period, we will reverse the corresponding DBX Payout in full. No payment is owed to you for reversed DBX Payouts.
    • (b) Refunds After the Payout Hold Period: If a refund, chargeback, or error adjustment occurs after the Payout Hold Period has expired, we may recover the corresponding amount from your future DBX Payouts or other amounts owed to you under this Agreement. You authorize us to offset future payouts accordingly.
    • (c) Fraud, Errors, and Violations: We may reverse or adjust any DBX Payout where we determine, in our reasonable discretion, that the underlying transaction involved fraud, duplicate credits, system errors, or violations of the Terms of Service or this Agreement.
    • (d) Discretionary DBX Spend Refunds: If we issue a discretionary refund by crediting DBX back to a Subscriber's wallet (rather than a cash refund through Apple or Google), we will reverse the corresponding DBX Payout from your balance. The same Hold Period and post-Hold Period recovery rules described above apply to these reversals.
    • (e) Right to Offset: The Right to Offset provision of this Agreement applies to DBX Payouts in the same manner as it applies to Revenue Share payments. We may reduce any DBX Payout by amounts you owe us due to breach of this Agreement, the Terms of Service, or any other obligation.
  6. Promotional DBX: No Partner Payout
    • (a) No Partner Payout: Promotional DBX, gifted DBX, and any DBX that DubClub designates as non-payable generate zero DBX Payout to you, regardless of how a Subscriber spends them. You have no right to compensation of any kind for Content unlocked using non-payable DBX.
    • (b) Distinction from DubClub Promotions: Promotional DBX are separate from DubClub Promotions described elsewhere in this Agreement. DubClub Promotions may reduce your revenue on subscription purchases but still generate some Partner payment. Promotional DBX generate no Partner payment at all.
    • (c) No Opt-Out Right: You may not opt out of, or object to, DubClub's issuance of Promotional DBX to Subscribers. The opt-out right available for DubClub Promotions does not extend to Promotional DBX.
  7. Partner Pricing For DBX Content
    • (a) Pricing Range: You may set the Content access price for each of your Products at any amount within a range of ten (10) to two thousand five hundred (2,500) DBX. Those ranges are subject to change in the future. Each Product may carry a different DBX price within this range.
    • (b) Price Changes: You may change your DBX pricing at any time through the Platform. Any price change will apply only to new Access Periods initiated after the change takes effect. Active Access Periods are not affected by subsequent price changes.
    • (c) Adjustments to Pricing Range: We reserve the right to adjust the permitted DBX pricing range (the minimum, the maximum, or both) at any time by updating this agreement. Following any such adjustment, you must ensure your Product pricing falls within the updated range.
  8. Access Mechanics
    • (a) Single Access Period: When a Subscriber spends DBX to unlock your Content, the Subscriber receives access to that Content for a single Period. Each DBX unlock grants one Access Period only.
    • (b) No Auto-Renewal: Access Periods purchased with DBX do not auto-renew. When an Access Period expires, the Subscriber must spend additional DBX to unlock a new Access Period for your Content. No DBX will be deducted from a Subscriber's balance without an affirmative purchase action by the Subscriber.
    • (c) Distinction from Subscription-Based Access: DBX-based Content access is separate from subscription-based access under the Subscription Period terms of this Agreement. Subscription-based access continues to auto-renew unless canceled by the Subscriber. The two access models operate independently.
    • (d) Dual Availability: You may offer the same Content through both DBX unlock and subscription-based access simultaneously, subject to Platform availability. Offering Content through one access model does not require or preclude offering it through the other.
  9. Partner Pause, Deletion, Or Departure

    If you pause publishing, delete a Product, or leave the Platform while Subscribers hold active Access Periods for your Content, the following provisions apply to DBX-based Content access:

    • (a) Active Access Periods: Any active Access Periods will continue to run through their scheduled expiration dates. Your Content will remain accessible to those Subscribers through the end of each applicable Access Period.
    • (b) Unspent Subscriber DBX: Unspent DBX in Subscriber accounts are not affected by your pause, deletion, or departure. Subscribers retain their DBX balances and may spend them on other Partners' Content. You have no obligation to refund Subscribers' unspent DBX.
    • (c) Final Payout Settlement: We will process any outstanding DBX Payouts, after application of the Payout Hold Period and any applicable adjustments under the Refunds, Chargebacks, and Error Adjustments section, and remit final payment to you within sixty (60) days of your departure or Product deletion.

    For subscription-based Content access (non-DBX), the "Pausing activity or deleting a DubClub Product" provision of this Agreement continues to apply, including any refund obligations described therein.

  10. Taxes

    You are responsible for all applicable federal, state, local, and foreign taxes (including income taxes, self-employment taxes, and any other assessments) arising from or related to DBX Payouts you receive. This obligation is consistent with, and in addition to, your existing tax responsibilities under this Agreement.

    DubClub will issue applicable tax reporting forms (e.g., IRS Form 1099) where required by law. For purposes of determining whether IRS reporting thresholds are met, DubClub will aggregate your DBX Payouts with any Revenue Share payments you receive under this Agreement during the same tax year.

    DubClub does not provide tax advice. You are solely responsible for determining and fulfilling your tax obligations, and we recommend that you consult a qualified tax professional regarding the treatment of DBX Payout income.

You agree to the following rules around your relationships with Subscribers and other Members:

  1. Sole Responsibility: You acknowledge that you have developed and will continue to develop and maintain your Content independently of us, and without any reliance whatsoever on any review, endorsement or approval by us. We are not responsible or liable in any manner — and we do not have any responsibility to you or to any third party — for your Content or your Products. You are solely responsible for your interactions with organizations and individuals found on or through the Platform and ensuring distribution of your Content and Products. Our Platform and our actions under this Agreement are solely to assist you with efficient distribution of your Content and Products.
  2. Pausing activity or deleting a DubClub Product: If you delete a Product or decide to pause publishing indefinitely, prior to the end of a paid Subscription Period of a Subscriber, any and all obligations — including any refund obligations for the remaining portion of the Subscription Period — are solely your responsibility. We are under no obligation to issue any refunds to you or your Subscribers, and we are entitled to keep any and all portions of any Revenue Share you have paid DubClub and Service Fees. For DBX-based Content access, see the DubBucks: Partner Pause, Deletion, or Departure section of this Agreement.
  3. Disputes: If there is a dispute between you and a user about payments or any other issue, you agree we are under no obligation to become involved and that we will not be held liable for any such dispute. We are not liable for your relationship with users, and we won't provide you with any legal advice regarding such matters.
  4. Reporting a User: Please flag if a Subscriber is violating our Terms of Service by sending an email to [email protected]. After receiving written notice of this violation, we will determine whether this Subscriber's access to some or all of your Products should be suspended or terminated. We will also decide at our sole discretion whether this Subscriber's access to the rest of the Platform will be suspended or terminated.
  5. Support: DubClub handles support inquiries on behalf of Partners, which is an additional service that can be limited or terminated at the Partner's discretion. Any support requests can be directed via email to [email protected].

Our mission is to build the platform where cappers and subscribers Win More Together with DubClub. To do so, we strive to create a platform that is trustworthy for cappers and subscribers, and encourages a spirit of collegiality and respect among Partners.

DubClub monitors Subscriber complaints, Partner reports, and submissions of reported Content on a regular and ongoing basis, as permitted under our Terms of Service. These complaints and reports are tagged to individual Partner accounts. DubClub operates a "3-strike" system described below, but maintains the right to suspend or terminate access to the Platform at any time as described in our Terms of Service.

This policy is designed to provide fair warnings and opportunities for correction before removal, while giving us the ability to take immediate action in cases of severe misconduct.

🚦 The 3-Strike System

Strikes may be issued based on:

  • Subscriber complaints about your Content, Products, or conduct
  • Partner reports about your conduct toward other Partners or the community
  • DubClub's monitoring of Content or conduct that violates our Terms of Service or this Agreement
🟢 Strike 1 – Warning & Education

An abnormal level of Subscriber complaints, Partner reports, or reported Content on your account, or a violation of DubClub's Terms of Service or Acceptable Use requirements, will result in Strike 1.

You will receive:

  • Written notice of the violation via email
  • A copy of this policy and the Terms of Service
  • A phone call from the DubClub team to discuss the issue
  • Guidance and resources to help correct the behavior

Your account remains active, but the violation is logged and a strict monitoring program begins for your account.

🟡 Strike 2 – Final Warning & Temporary Restrictions

Heightened activity of complaints and reports on your account, or additional violations after Strike 1, will result in Strike 2.

You will receive:

  • Written final warning via email
  • A meeting with DubClub's Partner Policy team (and potentially additional members of management depending on severity)
  • Temporary restrictions may be imposed at DubClub's discretion (e.g., restricted co-marketing promotions, paused website exposure, limited platform features)

The meeting will be structured to discuss a game plan for steps that will help alleviate the issues going forward.

❌ Strike 3 – Account Removal

Should the complaints, reports, or violations persist after Strike 2, DubClub will call Strike 3 and your account will be deactivated.

  • You will receive 12-hour advance notice except in special circumstances
  • Your Partner account will be removed from DubClub
  • Subscribers will be notified, and subscription billing will be canceled
  • Reapplication to the platform will not be permitted unless explicitly approved by DubClub

🚫 What Counts as a Violation?

Any action that breaches DubClub's Terms of Service, this Partner Usage Agreement, or Acceptable Use requirements, including but not limited to:

On-Platform Violations:

  • Misleading or fraudulent claims about betting records, win rates, or results
  • Abuse, harassment, or inappropriate content directed at Subscribers or other Partners
  • Manipulative or exploitative practices toward Subscribers
  • Payment fraud or chargeback abuse
  • Content that harms the trust or integrity of the DubClub community

Off-Platform Violations (with connection to DubClub):

Partners must comply with DubClub's Acceptable Use requirements both on the Platform and in off-platform activities that relate to or reference DubClub, your DubClub Products, other DubClub Partners, or DubClub Subscribers.

Off-platform conduct is enforceable when:

  • The conduct directly references DubClub, your DubClub Products, other Partners, or Subscribers, OR
  • The conduct is so severe or widely publicized that it materially damages DubClub's reputation or the trust of the community

Examples of enforceable off-platform conduct:

  • Slandering, demeaning, or harassing other DubClub Partners on social media or other public forums
  • Posting misleading claims about your DubClub subscription or betting record on external platforms
  • Creating content that manipulates or exploits Subscribers in connection with your DubClub Products
  • Coordinated campaigns to demean or drive subscribers away from other DubClub Partners

Examples of non-enforceable off-platform conduct:

  • General controversial opinions unrelated to DubClub
  • Personal disputes with individuals who are not DubClub Partners or Subscribers
  • Political or social commentary (even if offensive to some)

What constitutes slandering or demeaning other Partners:

  • False statements about another Partner's betting record, business practices, or character
  • Coordinated campaigns to demean or drive subscribers away from another Partner
  • Harassment or abusive language directed at other Partners

What does NOT constitute slandering:

  • Truthful comparative statements about your own performance
  • General statements about industry practices without naming specific Partners
  • Responding proportionately to direct attacks or criticism

📢 Reporting Violations

We encourage members of the community to submit feedback directly to our team for anything that violates DubClub's Terms of Service or this Agreement.

How to report:

Transparency: All reports will be reviewed by DubClub's Partner Policy team, though not every report will trigger action. DubClub maintains sole discretion in determining whether conduct violates this policy.

⚡ Immediate Action Clause

DubClub reserves the right to bypass the 3-strike process and immediately suspend or remove accounts in cases of severe or unlawful misconduct, including but not limited to:

  • Fraud, payment manipulation, or financial misconduct
  • Threats of violence, doxxing, or harassment that creates safety concerns
  • Hate speech or discriminatory harassment
  • Conduct that creates immediate legal or regulatory risk for DubClub
  • Egregious or widely publicized misconduct that severely damages DubClub's reputation or the trust of the community
  • Any other violations that put Subscribers, Partners, or the Platform at immediate risk

📌 Additional Notes

  • Strike Reset: Strikes reset after 12 months of compliant activity.
  • Appeals: Appeals can be submitted to DubClub's Customer Experience team for review within 7 days of receiving a strike. DubClub provides no guarantees over when appeals will be resolved.
  • Final Discretion: DubClub reserves final discretion in all enforcement decisions.
  • Enforcement Process: Violations are reviewed by DubClub's Partner Policy team. Decisions consider severity, context, pattern of behavior, and impact on the community.

You are responsible for complying with the Acceptable Use requirements in our Terms of Service. Your use of the Platform is subject to any rules and regulations we may institute from time to time.

If you would like to refund a Subscriber, we will issue the refund, except for the Service Fee, barring any unusual circumstance.

In instances where Subscribers contact DubClub with a refund request, we reserve the right to act according to our default "no refund" Refund Policy. Since DubClub takes on the economic risk and responsibility of payment disputes associated with subscriptions, we will issue refunds to Subscribers in rare cases. These rare cases include — but are not limited to — when our Payment Processor retroactively flags a payment as high fraud likelihood, or when a Subscriber requests a refund within 24 hours of a trial/paid subscription renewal and has not yet viewed any Content from the Partner's Product during their trial or new Subscription Period.

Our goal is to protect both the Partner's brand and DubClub's brand. As such, when a Subscriber contacts a Partner regarding a refund request, the Partner has the power to make the following choice: defer the Subscriber to the our Refund Policy, or approve the refund request and notify DubClub to issue the refund.

DubClub takes privacy very seriously. We process your personal information and that of your Subscribers ("Personal Information") in accordance with applicable privacy and data protection law. For more information on how we process Personal Information, please see our Privacy Policy.

Consistent with our Privacy Policy, we may collect certain data on how Subscribers engage with your Products. At our discretion, we may share some of this information with you, including but not limited to viewership rates and Subscriber count. You agree that DubClub is under no obligation to share this data with you.

The term of this Agreement will continue for so long as you use the Platform. Either party may terminate this Agreement at any time for any reason. Upon such termination of this Agreement, your right to use the Platform will immediately cease.

We may terminate this Agreement or terminate, suspend, or restrict your access to your DubClub account or use of the Platform at any time. Reasons that may lead to us terminating or restricting access to the Platform include, for example, a breach of this Agreement, your behavior, objectionable Content, or a violation of the "3 strikes and you're out" policy described above.

You agree that this means that your Products (or any Content therein) may be removed from the Platform at any time. You also agree that we retain the right to immediately halt the distribution of your Products at our discretion.

We constantly strive to improve our Platform, so this Agreement may need to evolve along with us. We reserve the right to change this Agreement at any time, but if we do, we will bring it to your attention by placing a notice on the DubClub website, by sending you an email, or by some other means of written communication.

If you don't agree with the new Agreement, you are free to reject it; however, that means you will no longer be able to use DubClub. If you use DubClub in any way after a change to this Agreement is effective and notice has been provided, that means you agree to all of the changes.

Last updated August 14, 2026